Gather these five details
- Property ZIP, floor level and access to the door
- Door brand or visible identification if available
- Symptom, affected panel and whether the latch works normally
- Visible track damage and any previous repairs
- Number of doors and the dates you can allow an assessment
Public resources for your property
A hardware repair and replacement of an exterior door unit are different projects. Port St. Lucie lists door/window permit forms; describe the actual proposed replacement or alteration to the authority.
- Port St. Lucie building permit forms
The city lists exterior door/window replacement forms. Ask about the actual scope if the proposal goes beyond hardware repair.
- Florida contractor license search
Check applicable business and license information for the work being proposed; match it to the written proposal.
Five questions for the written proposal
Open a topic for the question to ask and what to compare.
Assessment
Ask: What movement and hardware checks are included?
A heavy door alone does not identify the failed part.
Parts
Ask: Which rollers, latch or other parts are included?
Record actual replacement parts and approval for alternatives.
Track and alignment
Ask: What track work and adjustments are included?
Separate a hardware change from broader track or frame work.
Exclusions
Ask: Are glass, screens or full replacement excluded?
Keep different door components and scopes visible beside the price.
Handover
Ask: What operation checks and warranty terms are supplied?
Ask what the provider checks after work and what coverage applies.